Dungeoneer Service Design

Research

In order to fully understand the D&D community we hope to improve, we developed a 15 question survey canvasing Dungeons and Dragons players. We wanted to focus on the full spectrum of their D&D experience:

“If there was an app to help me create games I might consider playing. I just don’t know anyone who plays.”

“I met a few people from the games I’ve played and it's always nice to see them again. You can never have too many friends.”

“...I would like a sort of Tinder for gaming groups, like DM looking for Pathfinder players, 3 to 6 players willing to drive 10 miles. That kind of set up would work really nice I think.”

Solution A: Scheduling

This research brought us to our first solution this service must provide: matchmaking and scheduling groups. Considering the need for multiple devices to help users search and manage their games, these features were initially designed for a desktop web application.

Solution B: In-Game Aid

Our target audience brought up a number of issues surrounding game immersion. Respondents found that after years of video game conditioning, finding experienced players was an additional challenge. To assist in the training of new players, Dungeon Masters needed to be equipped with a means to provide documents, rules, and tips to players during the game.

Solution C: Onboarding

Our survey results led us to believe that onboarding for the game affected many interested players. After assessing the game itself, it was easy enough to parse out the necessary character creation needs for a player and provide a concept for this process that could be easily done on the phone.